Privacy Policy

1. Introduction

GallerySilo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photography gallery and booking platform.

By using GallerySilo, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, business name, and password.
• Profile Information: Photographers may provide additional information such as bio, location, portfolio images, avatar, and service offerings.
• Payment Information: When you connect Stripe for payments, Stripe collects and processes your banking and financial information. We do not store complete payment card details on our servers.
• Gallery Content: Photos you upload to galleries, gallery titles, client names, and access codes.
• Booking Information: Service details, appointment times, client contact information, and booking notes.
• Communications: Any messages or feedback you send to us.

2.2 Information We Collect Automatically

When you use our platform, we automatically collect certain information:

• Usage Data: Pages visited, features used, actions taken within the platform.
• Device Information: Browser type, operating system, device identifiers.
• Log Data: IP address, access times, referring URLs, and error logs.
• Cookies: We use cookies and similar technologies to maintain sessions and remember your preferences.

2.3 Information from Third Parties

We may receive information from third-party services you connect:

• Stripe: Payment status, account verification status, and payout information (not including full banking details).

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related notifications
• Create and manage your account
• Enable photographers to share galleries with clients
• Facilitate booking between photographers and clients
• Process payments and payouts through Stripe
• Send service-related emails (booking confirmations, gallery access, purchase receipts)
• Send optional promotional communications (you can opt out anytime)
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and security issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you give us explicit permission to do so.

4.2 Between Photographers and Clients

To facilitate our services:

• Clients can view photographer profiles, portfolios, and service offerings
• When a booking is made, relevant contact and booking information is shared between photographer and client
• Gallery access information is shared with designated clients

4.3 Service Providers

We share information with third-party vendors who perform services for us:

• Stripe: For payment processing
• Amazon Web Services (AWS): For cloud storage and hosting
• Email Service Providers: For transactional and notification emails

4.4 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

4.5 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or legal compliance after account deletion.

• Account Data: Retained while your account is active, deleted upon account termination (subject to legal retention requirements)
• Gallery Photos: Stored according to your gallery settings; expired galleries may be archived or deleted
• Transaction Records: Retained for 7 years for tax and legal compliance
• Log Data: Typically retained for 90 days

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Secure cloud storage with access controls
• Regular security assessments
• Password hashing using industry-standard algorithms
• PIN-protected gallery access

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from promotional communications
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise these rights, please contact us at the email provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for session management, authentication, and analytics. You can control cookies through your browser settings, though disabling them may affect platform functionality.

Types of cookies we use:

• Essential Cookies: Required for authentication and security
• Functional Cookies: Remember your preferences
• Analytics Cookies: Help us understand how you use our platform

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

GallerySilo is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For material changes, we may provide additional notice via email.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: